Support - FAQs

Driver Updater is an easy and efficient driver updating tool. It updates outdated drivers, installs missing drivers and fixes faulty drivers safely. It keeps your PC away from system crashes, BSOD, device connection errors, audio crackling, no sound, slow network, slow gaming, etc.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To activate Driver Updater & unlock full functionality, please follow the steps listed below:

Step 1: Launch Driver Updater.

Step 2: Click on ‘Activate Now’ button on the bottom left of the application screen.

Step 3: On the next screen that appears, click on ‘Click here to paste the copied activation code into the box’ below the text box or manually paste your key in the box by holding keys ‘Ctrl’ and ‘V’ together.

Step 4: Click on ‘Activate Now’ button.

Step 5: Driver Updater will be activated.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Compatible OS: Windows 10/8.1/8/7/Vista/XP

Minimum hardware requirements recommended

1. 1 GHz processor or faster

2. 512 MB of RAM (Memory)

3. 2 GB of free hard disk space for drivers download and installation

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

You are probably using a trial version of Driver Updater. The trial version enables updating of only one driver. If you want to update all drivers at once, you need to activate Driver Updater. To activate Driver Updater,

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Having latest drivers installed ensures that your system continues to be stable and operate smoothly. Since some device manufacturers cannot make their components compatible with every new component that comes in the market, they create newer drivers, adding the instructions to make the drivers more adaptable. For example: Your display drivers. As new technologies develop in 3D drawings, it may be necessary to upgrade your display driver to be able to understand those new technologies. Latest drivers increase computer compatibility and stability.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Yes, absolutely. Driver Updater is completely safe to use. It is free from malware. Most updaters come bundled with unwanted software that, without your notice change your web browser’s home page, add unwanted toolbars, or cause other problems. Thankfully Driver Updater does not come bundled with any extra programs. Its installation process is smooth.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Windows 10


Step 1: Open Control Panel by right-clicking on the Start button. Click on the Control Panel option.

Step 2: In the Control Panel window, navigate to "Programs" > "Uninstall a program" option. (Note: If you're unable to find "Programs", go to "View By" towards the right of the screen and select "Category" from the drop down list)

Step 3: On the next page, select Driver Updater and click on Uninstall button

Step 4: During the uninstallation process, you will be prompted to delete Backup & Download folders of Driver Updater. Click the 'Yes' button if you want to delete them and 'No' if you want to keep them.

Step 5: This will remove Driver Updater from your computer.



Windows 8.1 and 8


Step 1: Open the Control Panel. To do so, either:

(a): Point the mouse at the upper or lower right corner of the screen and click on the Search icon.

(b): Type Control Panel in the Search box and click on Control Panel option shown in left panel.

OR

Press the Windows + X keys together on your keyboard. A small menu will open. Here, click on the Control Panel option.

Step 2: In the Control Panel window, click on "Programs" > "Uninstall a program" option.

Step 3: On the next page, select Driver Updater and click on Uninstall option.

Step 4: During the uninstallation process, you will be prompted to delete Backup & Download folders of Driver Updater. Click the 'Yes' button if you want to delete them and 'No' if you want to keep them.

Step 5: This will remove Driver Updater from your computer.



Windows 7 and Windows Vista


Step 1: Click Start button on your taskbar and select Control Panel.

Step 2: Under Programs category, click on "Uninstall a program" option.

Step 3: On the next page, select Driver Updater and click on Uninstall option.

Step 4: During the uninstallation process, you will be prompted to delete Backup & Download folders of Driver Updater. Click the 'Yes' button if you want to delete them and 'No' if you want to keep them.

Step 5: This will remove Driver Updater from your computer.



Windows XP


Step 1: Click Start button on your taskbar and select Control Panel.

Step 2: Double-click the Add/Remove Programs icon.

Step 3: In the new window that opens, select Driver Updater and click the Remove button.

Step 4: During the uninstallation process, you will be prompted to delete Backup & Download folders of Driver Updater. Click the 'Yes' button if you want to delete them and 'No' if you want to keep them.

Step 5: This will remove Driver Updater from your computer.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Yes, that’s normal. When a graphics or display driver is being installed, its parameter may reset or get adjusted which is why your screen might behave differently. Please do not worry or force shut down your system. Once the update is complete and/or your system reboots, your screen will get back to its normal state.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Drivers may behave inconsistently and may conflict with the working of your OS. That’s because every driver has dozens of manufacturers. Although they are compatible with all Windows operating systems, they may still misbehave. This is why we always recommend a system reboot once a driver has been updated. Please restart your computer to reset all running parameters of the updated driver.

If you are still facing persistent internet connectivity problems, you need to restore updated drivers. This will roll back the driver to its previous state and get your network driver working.

To restore updated drivers, follow the steps listed below:

Step 1: Launch 'Driver Updater'.

Step 2: Click on ‘Restore’ tab on the left panel of the application screen.

Step 3: On the next screen that appears, choose a driver backup folder of the respective date.

OR

Expand the folders and search for the network adapter driver in the list (for advanced users).

Step 4: Click on ‘Restore Now’ button.

Step 5: You will be given an alert that your PC would require a reboot once the driver is restored to complete the process. Click on ‘Ok’.

Step 6: Your system will restart after 1 minute for changes to take effect. So save your work so that you do not lose any of it.

Drivers will be restored.

The network driver/internet will now work.

If the problem still persists, kindly write to us at driverupdater@support-geeks.com explaining your problem. We will get back to you at the earliest.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

When you reboot your system after updating drivers, the system has to load the latest drivers and they consume large amounts of computer performance (like its resources). So this slows down your computer. But don’t worry, your PC will get back to its normal speed when you reboot later.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

If you are receiving the message “Check your internet connection” frequently while updating a driver, follow the steps listed below:

Step 1: Add the setup file (.exe) of Driver Updater to the exclusion list of your firewall or anti-virus.

Step 2: Update the drivers again.

This should help.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To restore a driver, follow the steps listed below:

Step 1: Launch 'Driver Updater'.

Step 2: Click on ‘Restore’ tab on the left panel of the application screen.

Step 3: On the next screen that appears, choose a driver backup folder of the respective date.

OR

Expand the folders and search for the driver you want to restore from the list (for advanced users).

Step 4: Click on ‘Restore Now’ button.

Step 5: You will be given an alert that your PC would require a reboot once the driver is restored to complete the process. Click on ‘Ok’.

Step 6: Your system will restart after 1 minute for changes to take effect. So save your work so that you do not lose any of it.

Selected driver(s) will be restored.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

That’s probably because you haven’t restarted your computer after updating USB driver.

Drivers may behave inconsistently and may conflict with the working of your OS. That’s because every driver has dozens of manufacturers and the behavior of each driver may vary accordingly which is why your computer is facing flickering issues. Although they are compatible with all Windows operating systems, they may still misbehave. This is why we always recommend a system reboot once a driver has been updated.

Please restart your computer to fix this issue. If the problem still persists, restore the USB device driver. To do so, .

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

That’s probably because you haven’t restarted your computer after updating USB driver.

Drivers may behave inconsistently and may conflict with the working of your OS. That’s because every driver has dozens of manufacturers and the behavior of each driver may vary accordingly which is why you are unable to connect your pendrive or any other USB device to your system. Although the drivers are compatible with all Windows operating systems, they may still misbehave. This is why we always recommend a system reboot once a driver has been updated.

Please restart your computer to fix this issue. If the problem still persists, restore the USB device driver. To do so, .

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To backup a driver, follow the steps below:

Step 1: Launch 'Driver Updater'.

Step 2: Click on ‘Backup’ tab on the left panel of the application screen.

Step 3: On the next screen that appears, choose a driver you want to backup, from the list.

OR

Expand the driver and search for a particular driver you want to backup in that category (for advanced users).

Step 4: Click on ‘Start Backup’ button.

Please wait for the process to complete.

Selected driver(s) will be backed up.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To rollback a driver update, you need to restore drivers. To do so, follow the steps listed below:

Step 1: Launch 'Driver Updater'.

Step 2: Click on ‘Restore’ tab on the left panel of the application screen.

Step 3: On the next screen that appears, choose a driver backup folder of the respective date.

OR

Expand the folders and search for the driver you want to roll back from the list (for advanced users).

Step 4: Click on ‘Restore Now’ button.

Step 5: You will be given an alert that your PC would require a reboot once the driver is restored to complete the process. Click on ‘Ok’.

Step 6: Your system will restart after 1 minute for changes to take effect. So save your work so that you do not lose any of it.

Selected driver(s) update will be rolled back.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To ignore a driver from being updated, follow the steps listed below:

Step 1: Launch 'Driver Updater'.

Step 2: Click on ‘Start Scan Now’ button on the main screen of the application.

Step 3: Wait for scan to complete.

Step 4: In the next window that appears, locate the driver that you wish to ignore from being updated and right click on the driver name.

Step 5: Now click on ‘Add to ignore list’ option from the context menu that appears.

The selected driver will be ignored from being updated.

Need More Help?
You can always mail us at driverupdater@support-geeks.com. You can even create a support ticket for any feedback or assistance.